Hobbycraft Live Chat

Hobbycraft Live Chat Is Available During These Times

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 4:00 PM

Hobbycraft, the UK’s leading arts and crafts retailer, offers a convenient live chat service for all your creative needs. Whether you need advice on crafting materials, assistance with an order, or have a specific question about a product, Hobbycraft’s live chat is here to help.

To start a live chat, visit their website and click on the “Contact Us” section. From there, you can select the live chat option to connect with a knowledgeable representative who can provide personalized support and guidance.

This service allows you to discuss a wide range of topics, including:

Product inquiries
Order tracking and delivery issues
Returns and refunds
Crafting advice and tips
Store information and stock availability

Before initiating a chat, it’s a good idea to have your order number or any relevant details handy to expedite the process.

To access the live chat click the link below

Phone: You can reach Hobbycraft’s customer service by calling 0330 026 1400. Lines are open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 4:00 PM. This line is closed on Sundays.

Email: For inquiries via email, use the contact form available on the Hobbycraft website. Select the appropriate topic, fill out your details, and submit your query. Response times may vary, but you can typically expect a reply within a few business days.

Social Media: Hobbycraft customer service is available on social media platforms such as Facebook, Twitter, and Instagram. You can send them a direct message with your inquiry or mention them in a post to get assistance.

Twitter: @Hobbycraft
Facebook: Hobbycraft Facebook Page
Instagram: Hobbycraft Instagram

Post: If you prefer to write to Hobbycraft, you can send a letter to the following address:
Hobbycraft Customer Services
7 Enterprise Way
Aviation Park West
Bournemouth International Airport
Christchurch
Dorset
BH23 6HG
United Kingdom

Frequently Asked Questions

Does Hobbycraft have live chat?

Yes. Hobbycraft offer a live chat service, available Monday to Friday: 9:00 AM – 5:00 PM. The chat button appears on their contact or help page when the service is open.

What are Hobbycraft live chat hours?

Hobbycraft live chat is available Monday to Friday: 9:00 AM – 5:00 PM. Outside these hours, use the alternative contact methods on the page.

Is Hobbycraft live chat free?

Yes. Hobbycraft live chat is free to use. You only pay your standard data charges if you’re using mobile data rather than Wi-Fi.

What if Hobbycraft live chat isn’t working?

If the chat button isn’t visible, the service is likely outside its opening hours. Within those hours, try refreshing the page or using a different browser. If you still can’t connect, use the phone or email options listed above.

How do I start a chat with Hobbycraft?

Visit the Hobbycraft website during opening hours and look for the live chat button — usually at the bottom-right of the page. Click it to start a conversation with a customer service agent.