Insurance companies with live chat

Phone (home insurance): 0330 024 1235. Mon–Fri 8am–8pm, Sat 9am–5pm, bank holidays 9am–3pm.
Phone (car insurance renewals): 0203 640 4677. Mon–Fri 8am–8pm, Sat 9am–5pm (bank holiday times may vary).
Form: AXA policy contact form, linked from the car insurance contact page (AXA aims to reply within 24 hours, excluding Sundays and bank holidays).
Online: your AXA account, to make changes and renew.
Travel insurance: contact details depend on where you bought the policy; choose your provider on AXA's travel insurance contact page.

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Phone (car insurance, policy numbers starting 10): 0800 302 9735 or 01843 343 245. Mon–Fri 8.30am–8pm, Sat 8.30am–5pm, Sun 9am–5pm, bank holidays 8.30am–8pm. Saga Car Insurance is now provided in partnership with Ageas; policies starting M have separate contact details on the same page.
Phone (home insurance): 0800 068 3410 or 01303 757 346. Same hours as car.
Phone (travel insurance): 0800 056 9200 or 01843 343 203. Mon–Fri 8.30am–7pm, Sat 8.30am–5pm, Sun closed.
Phone (holidays, new and existing bookings): 0808 239 3479. Mon–Fri 9am–6pm, Sat 9am–5pm, Sun and bank holidays closed.
Phone (ocean cruises): bookings 0808 258 2693, after-sales 0800 504 505. Same hours as holidays.
Phone (river cruises): bookings 0808 258 1295, after-sales 0800 506 066. Same hours as holidays.
Online: MySaga, for policy changes and renewals.

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Phone (existing policies): 0330 102 6735.
Phone (sales): 0345 077 1934.
Phone (claims): 0330 100 7922.
Hours: Mon–Fri 8am–7pm, Sat 9am–2pm, Sun closed, bank holidays 9am–5pm.
Form: Email us form on Petplan's Help & contact page.
Online: My Petplan, to make or track claims and manage your policy.
Vet advice: Pet Expert Chat, 24/7, for Petplan customers through My Petplan.