SCS Live Chat
The SCS Live Chat team are available during these times
Monday: 9am – 8pm
Tuesday : 9am – 7pm
Wednesday : 9am – 7pm
Thursday : 9am – 8pm
Friday : 9am – 7pm
Saturday : 9am – 6pm
Sunday : 10am – 5pm
ScS, a leading UK retailer specialising in sofas, carpets, and flooring, offers a live chat service to assist customers with their inquiries. Whether you’re looking for advice on choosing the perfect sofa, have questions about your order, or need information on delivery and installation, ScS’s live chat provides a convenient and efficient way to get support from a customer service representative.
To start a live chat, visit the ScS UK website and navigate to the “Contact Us” section. From there, you can find the live chat option to connect directly with an ScS agent who can assist you with your queries.
Topics you can discuss via live chat:
- Product details and availability
- Fabric and leather options
- Order tracking and delivery updates
- Returns and refund policies
- Care and maintenance tips for furniture and flooring
- Store locations and opening hours
Having your order number or relevant details ready before starting the chat will help expedite the assistance process.
To access the live chat click the link below
Other Ways to Contact ScS
Phone: You can contact ScS customer service by calling 0191 731 3300. Their phone lines are open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Email: ScS offers an online contact form for email inquiries. Fill out your details and submit your question, and a customer service representative will respond as soon as possible.
Social Media: ScS is active on various social media platforms, where you can reach out for support or updates:
- Twitter: @ScSsofas
- Facebook: ScS Facebook Page
- Instagram: ScS Instagram
Post: If you prefer to write a letter, you can contact ScS at the following address:
ScS Customer Services
45-49 Villiers Street
Sunderland
SR1 1HA
United Kingdom
Additional Information
- Website: www.scs.co.uk
- Services Offered: Sofas, carpets, flooring, and home furniture.
- Note: ScS offers various finance options and a wide range of customisation choices for their furniture.