Surrey Police Live Chat

You can contact Surrey Police Live Chat during these times

24 hours a day, seven days a week. You can use this service to report crime and get advice and information.

Surrey Police offers a live chat service for non-emergency inquiries and general advice. This service is designed to provide the public with a convenient way to communicate directly with a police representative online, offering quick and accessible assistance for non-urgent matters. Whether you have questions about local policing, need to report a non-emergency crime, or require crime prevention advice, Surrey Police’s live chat is here to help.

To start a live chat, visit the Surrey Police website and navigate to the “Contact Us” section. From there, you can access the live chat option to connect directly with a police representative who can assist with your queries.

Topics you can discuss via live chat:

Reporting non-emergency crimes
Anti-social behavior concerns
General advice and inquiries
Local policing issues
Crime prevention tips
Updates on existing reports

Important: For emergencies, always dial 999. The live chat is intended for non-urgent matters that require police assistance.

To access the live chat click the link below

Other Ways to Contact Surrey Police

Phone (Non-Emergency): You can contact Surrey Police’s non-emergency number by dialing 101. This service is available 24/7 for any non-urgent police matters.

Emergency: For emergencies, always call 999 immediately.

Social Media: Surrey Police is active on various social media platforms, where you can reach out for support or updates:

Twitter: @SurreyPolice
Facebook: Surrey Police Facebook Page
Instagram: Surrey Police Instagram

Post: If you prefer to write, you can send a letter to Surrey Police at the following address:

Surrey Police Headquarters
Mount Browne
Sandy Lane
Guildford
Surrey
GU3 1HG
United Kingdom

Additional Information

Website: www.surrey.police.uk
Services Offered: Policing services, community support, crime prevention, and public safety advice.
Note: The live chat service is a convenient way to contact the police for non-urgent matters, providing quick access to information and support.

Frequently Asked Questions

Does Surrey Police have live chat?

Yes. Surrey Police offer a live chat service for non-emergency contact, available 24 hours a day, seven days a week. The chat appears on the force’s website when the service is open.

What are Surrey Police live chat hours?

Surrey Police live chat is available 24 hours a day, seven days a week. Outside these hours the chat button is not visible — call 101 for non-emergency matters or 999 for emergencies.

Can I report a crime through Surrey Police live chat?

Yes, for non-emergency crimes. Live chat is intended for incidents that are not in progress and do not require an immediate response. For emergencies — crimes in progress, immediate threats to life, or serious incidents — always call 999.

Is Surrey Police live chat free?

Yes. The live chat service is free to use. You only pay your standard data charges if you’re on mobile data rather than Wi-Fi.

What should I do if Surrey Police live chat isn’t working?

If the chat button isn’t visible, the service is outside its opening hours. Within those hours, if the button doesn’t load, try refreshing the page or using a different browser. For urgent matters call 101 (non-emergency) or 999 (emergency).