
West Midlands Police Live Chat
West Midlands Police Live Chat is available at these times
Between 8am and midnight every day.
West Midlands Police, one of the largest police forces in the UK, offers a live chat service on their website to help members of the public connect with their customer service team. The live chat feature can be accessed by clicking on the “Live Chat” button on the West Midlands Police website’s Contact Us page.
The live chat service is available 24/7 and is staffed by trained police customer service advisors who can help answer questions, provide advice, and direct individuals to relevant resources. This service is free to use and provides a convenient way for members of the public to chat with the police, particularly for those who may prefer online communication over phone calls or visits in person.
The live chat service is available for a variety of topics, including reporting non-emergency incidents, seeking advice on crime prevention, and requesting updates on ongoing investigations. It’s important to note that for emergency situations or crimes in progress, individuals should always call 999.
To access the live chat click the link below

You can also contact West Midlands Police these ways
- Emergency situations: If you are in an emergency and require immediate assistance, you should call 999. This includes situations such as a crime in progress, a serious road accident, or a medical emergency.
- Non-emergency situations: If you need to contact West Midlands Police for non-emergency situations, you can call the 101 non-emergency number. This includes situations such as reporting a crime that has already happened, seeking advice on crime prevention, or requesting updates on an ongoing investigation.
- Online: West Midlands Police offers a variety of online contact options, including an online contact form, and social media channels such as Twitter and Facebook. These options can be accessed through the Contact Us page on the West Midlands Police website.
- In person: You can visit a police station in person if you need to speak to someone face-to-face. A list of police stations in the West Midlands can be found on the West Midlands Police website.
It’s important to note that for emergency situations, you should always call 999 instead of using any other contact method. Additionally, depending on the situation, it may be more appropriate to use one contact method over another. For example, if you need immediate assistance but are unable to speak, you can use the Silent Solution system by calling 999 and then pressing 55 when prompted.