Screwfix Live Chat
Screwfix live chat can be accessed within these times
24 hours a day – 7 days a week
Screwfix is a home improvement company with over 1400 stores nationwide who offer a live chat facility for all customers. The chat can be accessed at the bottom of the website on the right hand side, and is manned by agents 24 hours a day, 7 days a week.
When you enter the web chat area, you will be prompted to select the nature of your query for ease of service. The topics you can discuss with the team include, refunds and exchanges, where’s my order and general enquiries. You can also have a conversation with a member of the team about any complaints or concerns you may have. Speaking via a live chat service is always far quicker than waiting in call center queues or sending emails, which can take days to reply to.
To access the live chat click the link below
Other ways to reach Screwfix
- Phone: Customers can contact Screwfix’s customer service team by calling 03330 112 112. The lines are open from 7 am to 8 pm Monday to Friday, from 7 am to 6 pm on Saturdays, and from 9 am to 4 pm on Sundays.
- Email: Customers can email Screwfix using the contact form available on their website. This can be found by clicking on the “Contact us” link at the bottom of the page.
- Social media: Customers can also reach out to Screwfix on their social media channels, including Twitter, Facebook, and Instagram.
- In-store: Customers can visit any of the Screwfix stores across the UK and speak to a member of staff in person.
- Post: Customers can send a letter to Screwfix at their head office address: Screwfix Direct Ltd, Trade House, Mead Avenue, Houndstone Business Park, Yeovil, Somerset, BA22 8RT, United Kingdom.
Frequently Asked Questions
Does Screwfix have live chat?
Yes. Screwfix offer a live chat service, available during published opening hours. The chat button appears on their contact or help page when the service is open.
What are Screwfix live chat hours?
Screwfix has not published exact live chat opening hours. Check the contact page when you visit — when the chat button is visible, the service is open.
Is Screwfix live chat free?
Yes. Screwfix live chat is free to use. You only pay your standard data charges if you’re using mobile data rather than Wi-Fi.
What if Screwfix live chat isn’t working?
If the chat button isn’t visible, the service is likely outside its opening hours. Within those hours, try refreshing the page or using a different browser. If you still can’t connect, use the phone or email options listed above.
How do I start a chat with Screwfix?
Visit the Screwfix website during opening hours and look for the live chat button — usually at the bottom-right of the page. Click it to start a conversation with a customer service agent.
Screwfix live chat can be accessed within these times
24 hours a day – 7 days a week
Screwfix is a home improvement company with over 1400 stores nationwide who offer a live chat facility for all customers. The chat can be accessed at the bottom of the website on the right hand side, and is manned by agents 24 hours a day, 7 days a week.
When you enter the web chat area, you will be prompted to select the nature of your query for ease of service. The topics you can discuss with the team include, refunds and exchanges, where’s my order and general enquiries. You can also have a conversation with a member of the team about any complaints or concerns you may have. Speaking via a live chat service is always far quicker than waiting in call center queues or sending emails, which can take days to reply to.
To access the live chat click the link below
Other ways to reach Screwfix
- Phone: Customers can contact Screwfix’s customer service team by calling 03330 112 112. The lines are open from 7 am to 8 pm Monday to Friday, from 7 am to 6 pm on Saturdays, and from 9 am to 4 pm on Sundays.
- Email: Customers can email Screwfix using the contact form available on their website. This can be found by clicking on the “Contact us” link at the bottom of the page.
- Social media: Customers can also reach out to Screwfix on their social media channels, including Twitter, Facebook, and Instagram.
- In-store: Customers can visit any of the Screwfix stores across the UK and speak to a member of staff in person.
- Post: Customers can send a letter to Screwfix at their head office address: Screwfix Direct Ltd, Trade House, Mead Avenue, Houndstone Business Park, Yeovil, Somerset, BA22 8RT, United Kingdom.