Pets at Home Live Chat
Yes, Pets at Home has live chat.
Where to click
About Pets at Home live chat
Pets at Home’s live chat is open Monday to Friday, 9am to 8pm, and on Saturdays, Sundays and bank holidays, 9am to 6pm. To start a chat, go to the Pets at Home support page and select Chat now under Live chat.
Pets at Home says its Pets Experts answer the chat. If your question is about Pets at Home insurance, use the separate Pets Insurance live chat on the same page, which has its own hours.
Other ways to get in touch
Store: use the Pets at Home store finder for your local store’s details.
If you need to complain
Compare with other suppliers
Contact form on Clarks' Contact us page.
Phone from abroad: +44 (0)207 160 6222.
Email: customerservices@selfridges.com.
Contact form on River Island's Contact us page.
Frequently Asked Questions
Does Pets at Home have live chat?
Yes. Pets at Home’s live chat is answered by its Pets Experts. It’s open Monday to Friday, 9am to 8pm, and at weekends and on bank holidays, 9am to 6pm.
What are Pets at Home’s live chat hours?
Monday to Friday, 9am to 8pm. Saturday, Sunday and bank holidays, 9am to 6pm.
Is Pets at Home live chat free to use?
Yes. You only need an internet connection.
What if I can’t use live chat?
Pets at Home doesn’t list a general phone number or email on its support page. You can find your local store’s details with its store finder.
How do I start a live chat with Pets at Home?
Go to the Pets at Home support page and select Chat now under Live chat.
We check each company on its official site and re-check this page every month. How we check · Spotted a change? Tell us