More than live chat

More Than Live Chat

Travelodge live chat is open during these hours

Monday to Friday: 8am to 6pm
Saturday: 9am to 5pm
Sunday: 9am to 4pm

More Than offers a 24/7 live chat service for all of its customers, whether you have a policy or not.  The chat can be found tucked in the bottom right hand corner of the screen in a green box. Simply click it, complete your details and you’ll be taken to the next available member of the team.

When you get through to live chat you will be able to ask questions around your policy, general questions about making a claim and updates to your personal details. You can also use this service to feedback on any service problems you have had with the company.

To access the live chat click the link below

Alternative ways to contact More Than


  1. Phone: You can call More Than insurance customer service on their phone number 0330 102 2911. Their customer service team is available Monday through Friday, from 8:00 a.m. to 8:00 p.m., and on Saturdays from 9:00 a.m. to 5:00 p.m.
  2. Email: You can send an email to More Than insurance customer service team at
  3. Social media: You can reach out to More Than insurance on their social media channels, and ask for assistance or send a direct message.
  4. Mail: You can send a letter to More Than insurance at their address: More Than, PO Box 825, Colmore Gate, Birmingham, B3 2AY.
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