Dunelm Live Chat

Dunelm Live Chat

Dunelm Live Chat opening times are as follows

Monday-Friday 8am-8:30pm,

Saturday 8:30am-5:30pm

Sunday 9am-4:30pm.

Dunelm is a homeware retailer that offers a fast and effective live chat service to all of it’s customers, and the great thing is that it’s free of charge. As a company they started out as a market stall selling curtains, and has since grown to become one of the largest homeware retailers in the UK, with over 170 stores across the country.  To access the live chat simply scroll to the bottom of the page and click the icon in the right hand corner. Once you’re in you will be taken to the next available representative who will be able to answer your query or concern.

As well as addressing any complaints you can use this web chat service to talk about the products Dunelm sell, refunds and exchanges and order queries. You can also speak to a member of the team about product availability, simply give them the description of what you want and they will check their inventory for you.

To access the live chat click the link below

Alternative ways to reach Dunelm


  1. Phone: Dunelm’s customer service team can be reached by phone on 0345 165 6565. The lines are open from 8 am to 7 pm Monday to Friday, from 9 am to 5 pm on Saturdays, and from 10 am to 4 pm on Sundays.
  2. Email: Customers can email Dunelm using the contact form available on their website. This can be found by clicking on the “Contact Us” link at the bottom of the page.
  3. Social media: Customers can also reach out to Dunelm on their social media channels, including Twitter, Facebook, and Instagram.
  4. In-store: Customers can visit any of the Dunelm stores across the UK and speak to a member of staff in person.
  5. Post: Customers can send a letter to Dunelm at their head office address: Dunelm (Soft Furnishings) Ltd, Watermead Business Park, Syston, Leicestershire, LE7 1AD, United Kingdom.
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