Lush Live Chat
The Lush Live Chat team can be reached during these hours.
Monday to Friday: 8:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM
Lush, known for its handmade, ethically sourced cosmetics and skincare products, offers a live chat service to assist customers with their inquiries. Whether you need help with an order, product recommendations, or have questions about Lush’s ethical practices, the live chat is a quick way to get in touch with a knowledgeable customer service representative.
To start a live chat, visit the Lush UK website and click on the “Contact Us” section. From there, you can access the live chat option to connect directly with a Lush agent who will assist you with your queries.
Topics you can discuss via live chat:
- Product availability and recommendations
- Order tracking and delivery status
- Returns and refund policies
- Ethical sourcing and product ingredients
- Store locations and opening hours
- Lush Kitchen and exclusive products
For a smoother experience, have your order number or relevant details ready before starting the chat.
To access the live chat click the link below
Other Ways to Contact Lush
Phone: You can contact Lush’s customer service by calling 01202 930051. Phone lines are open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Email: Lush offers email support through their online contact form. Simply select your query type, fill in your details, and submit your request. They typically respond within a few business days.
Social Media: Lush is active on social media platforms, where you can reach out for support or updates:
- Twitter: @LushLtd
- Facebook: Lush UK Facebook Page
- Instagram: Lush UK Instagram
Post: If you prefer to write a letter, you can contact Lush at the following address:
Lush Customer Services
29 High Street
Poole
Dorset
BH15 1AB
United Kingdom