ALDI Live Chat

You can reach the Aldi Live Chat team during these hours

Monday to Saturday: 8:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM

Aldi, known for its high-quality products at affordable prices, offers a live chat service to assist customers with their inquiries. Whether you need help with an online order, have questions about product availability, or require information about Aldi’s special buys, their live chat service provides a quick and convenient way to connect with a customer service representative.

To start a live chat, visit the Aldi UK website and navigate to the “Help & FAQs” section. From there, you can find the live chat option to connect directly with an Aldi customer service agent who can assist you with your queries.

Topics you can discuss via live chat:

  • Product availability and pricing
  • Online order inquiries and delivery updates
  • Returns and refund policies
  • Aldi Special Buys information
  • Store locations and opening hours
  • Aldi app and loyalty program details

Having your order number or relevant information handy before starting the chat can help expedite the process.

To access the live chat click the link below

Other Ways to Contact Aldi

Phone: You can contact Aldi’s customer service by calling 0800 042 0800. Their phone lines are open Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 4:00 PM.

Email: Aldi offers an online contact form for email inquiries. Fill out your details and submit your question, and a customer service representative will respond as soon as possible.

Social Media: Aldi UK is active on various social media platforms, where you can reach out for support or updates:

Post: If you prefer to write a letter, you can contact Aldi at the following address:
Aldi Customer Services
Holly Lane
Atherstone
Warwickshire
CV9 2SQ
United Kingdom

Additional Information

  • Website: www.aldi.co.uk
  • Services Offered: Groceries, household products, special buys, and more.
  • Note: Aldi offers a mobile app for easy shopping and exclusive deals, available on both iOS and Android platforms.
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