Vodafone Live Chat

Vodafone Live Chat

You can access Vodafone Live Chat during these times


24 hours a day – 7 days a week

Vodafone are a large phone and broadband provider in the UK who provide a convenient live chat service for all of its customers. The chat can be accessed by clicking the ‘TOBI’ button half way down the page.  Tobi is a bot that will attempt to answer your questions. However, you will be directed to a real agent if this doesn’t answer your question.

This free web chat service allows you to chat with an agent privately without having to wait in a call center or sending an email.  You can speak about any subject you like when chatting, including the following. Phones and devices, joining or leaving Vodafone, broadband, your account, or chatting about your bill.  You can also use this service to raise any complaints or concerns you may have about Vodafone.

When accessing Vodafone Live Chat as an existing customer, please ensure that you have any reference numbers associated with the account to speed up the chat process.

To access the live chat click the link below

Other ways to contact Vodafone


  1. Phone: You can contact Vodafone customer services by calling 191 from your Vodafone mobile phone or by calling 03333 040 191 from any other phone. If you are calling from abroad, you can call +44 7836 191 191. The customer service team is available 24/7 to assist you.
  2. Email: You can email Vodafone customer services by using the online contact form available on their website. Simply select the topic of your inquiry, fill out the form with your details and message, and click “Submit” to send your email.
  3. By their social channels: You can  contact Vodafone customer services in the UK via social media. Vodafone has a presence on various social media platforms, including Twitter and Facebook, where you can send them a message and receive assistance.To contact Vodafone via social media, you can search for their official accounts and send them a direct message with your enquiry. You can also mention them in a tweet or post, and a customer service representative should respond to you as soon as possible.
  4. Post: If you prefer to write to Vodafone customer services, you can send a letter to the following address: Vodafone Limited The Connection Newbury Berkshire RG14 2FN United Kingdom
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