Three Live Chat
By Ian Brealey
Yes, Three has live chat.
Hours
Mon–Fri 8am–10pm, Sat–Sun 9am–8pm
Where
Go to Three's Contact us page, scroll to 'Chat to us' and select Start a live chat.
To a person
Checked by Live Chat Finder on 9 Oct 2026: the chat asks a few menu questions, then your first name, before connecting you to the team.
Yes
Checked 9 Oct 2026
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Where to click
Go to Three’s Contact us page, scroll to ‘Chat to us’ and select Start a live chat.
About Three live chat
Three’s live chat is open Monday to Friday, 8am to 10pm, and Saturday and Sunday, 9am to 8pm. To start one, go to Three’s Contact us page, scroll to the ‘Chat to us’ section and select Start a live chat.
Other ways to get in touch
Phone 333 from a Three phone, or 0333 338 1001: Mon–Fri 8am–8pm, Sat–Sun 9am–6pm.
If you need to complain
Complain to Three first and ask for it to be logged. If it isn’t sorted within 6 weeks, or you get a final ‘deadlock’ letter, you can take it to the free dispute scheme Three belongs to: CISAS.