Home » Three Live Chat

Three Live Chat

By Ian Brealey

Yes, Three has live chat.

Hours

Mon–Fri 8am–10pm, Sat–Sun 9am–8pm

Where

Go to Three's Contact us page, scroll to 'Chat to us' and select Start a live chat.

To a person

Checked by Live Chat Finder on 9 Oct 2026: the chat asks a few menu questions, then your first name, before connecting you to the team.

Yes

Checked 9 Oct 2026

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Where to click

Go to Three’s Contact us page, scroll to ‘Chat to us’ and select Start a live chat.

About Three live chat

Three’s live chat is open Monday to Friday, 8am to 10pm, and Saturday and Sunday, 9am to 8pm. To start one, go to Three’s Contact us page, scroll to the ‘Chat to us’ section and select Start a live chat.

Other ways to get in touch

Phone 333 from a Three phone, or 0333 338 1001: Mon–Fri 8am–8pm, Sat–Sun 9am–6pm.

If you need to complain

Complain to Three first and ask for it to be logged. If it isn’t sorted within 6 weeks, or you get a final ‘deadlock’ letter, you can take it to the free dispute scheme Three belongs to: CISAS.

Compare with other suppliers

BT Live Chat

Yes

Mon–Sun 7am–10.15pm

Phone 0330 1234 150 (150 from a BT line): Mon–Fri 8am–9pm, weekends and bank holidays 8am–8pm.
Text HELP to 61998 (broadband tech support).
BT Community: community.bt.com

9 Oct 2026

EE Live Chat

Yes

–

Phone (mobile): 150 from your EE mobile, or 07953 966 150 from any other phone. Mon–Fri 8am–9pm, Sat–Sun 8am–8pm.
Phone (broadband and landline): 150 from your EE mobile, or 0330 123 1105 from any other phone. Mon–Fri 8am–9pm, Sat–Sun 8am–8pm.
Digital call menu: text HELLO to 150 from your EE mobile.
Complaints form: online complaints form, linked from EE's Make a complaint page (EE says it currently replies within 7 days).
Post: EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear SR3 3XN.

9 Oct 2026

iD Mobile

iD Mobile Live Chat

Yes

Mon–Fri 9am–8pm, Sat–Sun 9am–6pm (Chat Bot 24/7)

No adviser phone line listed. Automated telephone service, iD Community forum, Help Hub, social (Facebook, Instagram, X, TikTok).

9 Oct 2026

Frequently Asked Questions

Does Three have live chat?

Yes. Three’s live chat is open Monday to Friday, 8am to 10pm, and weekends, 9am to 8pm.

What are Three live chat hours?

Three live chat is open Monday to Friday, 8am to 10pm, and Saturday and Sunday, 9am to 8pm.

Is Three live chat free?

Yes. Three live chat is free to use. You only pay your standard data charges if you’re using mobile data rather than Wi-Fi.

What if Three live chat isn’t working?

If the chat button isn’t visible, the service is likely outside its opening hours. Within those hours, try refreshing the page or using a different browser. If you still can’t connect, use the phone options listed above.

How do I start a chat with Three?

Go to Three’s Contact us page, scroll to ‘Chat to us’ and select Start a live chat.

Checked by Ian Brealey

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