solihull council live chat

Solihull Council Live Chat

Solihull Council live chat feature can be accessed during specified hours:

Monday-Friday 10 am to 4.30 pm

Bank Holidays Excluded


Solihull Council is a local council based in Solihull, England. The council is responsible for various services, including waste management, environmental health, planning, and social care.

The council offers a live chat service on their website, providing a simple way for residents and businesses to contact advisors. The live chat suits various topics, such as reporting environmental issues, paying council tax, and applying for housing assistance.

You can access the live chat by visiting the council’s website and selecting “Tell Us” on the drop-down menu in the top right-hand corner of the webpage.

To access the live chat click the link below

Other Ways To Contact Solihull Council Are As Follows:


  1. Phone: You can call the council’s customer service team at 0121 704 8001 for general enquiries or to report an issue. The lines are open from Monday to Friday, 9:00 am to 5:00 pm.
  2. Email: You can email the council at for general enquiries.
  3. Online forms: The council website offers various online forms that you can use to report issues or make requests, such as reporting a pothole, applying for a parking permit, or requesting a bulky waste collection.Social media: You can reach out to the council through their social media accounts on Twitter (@SolihullCouncil), Facebook or Youtube.
  4. In-person: If you prefer to speak to someone in person, you can visit one of the council’s offices. The main office is located at Council House, Manor Square, Solihull, B91 3QB.
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