Scottish Power Live Chat

Scottish Power live chat is open during these hours

Monday to Friday: 8am – 7pm

Saturday: 8.30am – 6pm.

Scottish Power has made a live chat service available for all of its customers. This quick and simple method of communication cuts down on queuing and allows you to speak to a representative in as faster way as possible.

This live chat service can be used in a number of different ways, such as questions about your bill, managing your account, reporting a problem with your gas or electricity services, or general information about Scottish Power and its services.

The customer service agent who assists you through the web chat will be able to help you in real time.  This method of chatting also allows you to speak in private without anyone overhearing your conversation.

To access the live chat, simply click the blue icon in the bottom right hand corner of the page and you will be taken to the next available member of the team

To access the live chat click the link below

Alternative ways to contact Scottish Power


  1. Phone: You can call Scottish Power’s customer service team at 0800 027 0072 (or +44 800 027 0072 if calling from abroad). The phone lines are open Monday to Friday from 8:00 am to 8:00 pm, and on Saturdays from 8:00 am to 4:00 pm.
  2. Email: You can email Scottish Power’s customer service team using the online form on their “Contact Us” page.
  3. Social media: Scottish Power also has a presence on social media platforms such as Twitter and Facebook, where you may be able to contact their customer service team.
  4. Post: You can send a letter to Scottish Power at their customer service address: ScottishPower, Customer Services, Cathcart Business Park, Spean Street, Glasgow, G44 4BE, United Kingdom.
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