River Island Live Chat
You can contact River Island Live Chat during these hours.
Monday to Friday: 8:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM
River Island, a popular UK fashion retailer known for its stylish clothing and accessories, offers a live chat service for customer support. This service is designed to help you with any questions or issues you might have, from order inquiries to product information and more.
To start a live chat, visit the River Island website and navigate to the “Contact Us” section. Here, you can find the live chat option to connect directly with a customer service representative who can provide personalised assistance.
Topics you can discuss via live chat:
- Product inquiries and availability
- Order tracking and delivery status
- Returns and exchanges
- Payment and billing issues
- Store information and opening hours
- Loyalty programme details
Before initiating a chat, it’s advisable to have your order number or account information ready to expedite the assistance process.
To access the live chat click the link below
Other Ways to Contact River Island
Phone: You can reach River Island’s customer service by calling 0344 576 6444. Phone lines are open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Email: River Island also offers email support. You can contact them via their online contact form, where you can select your inquiry type, enter your details, and submit your question. They typically respond within 48 hours.
Social Media: River Island is active on social media, and you can reach their customer service team for quick assistance through the following platforms:
- Twitter: @riverisland
- Facebook: River Island Facebook Page
- Instagram: River Island Instagram
Post: If you prefer to write, you can send a letter to River Island at the following address:
River Island Customer Services
Chelsea House
Westgate
London
W5 1DR
United Kingdom