H&M Live Chat

You can speak to H&M Live Chat between these times.

Monday to Friday: 8:00 AM – 9:00 PM
Saturday to Sunday: 9:00 AM – 6:00 PM

H&M, a leading global fashion retailer known for its affordable and trendy clothing, offers a live chat service to assist customers with their shopping needs. Whether you need help with an order, have questions about a product, or need information about store policies, H&M’s live chat is a convenient way to get in touch with a real customer service representative.

To initiate a live chat, visit the H&M UK website and navigate to the “Contact Us” section. From there, you can select the live chat option to connect with an agent who will assist you with your inquiries.

Topics you can discuss via live chat:

  • Product details and availability
  • Order tracking and delivery updates
  • Returns and refund processes
  • Payment and billing inquiries
  • Size and fit advice
  • Membership and loyalty programme details

Before starting a chat, it’s helpful to have your order number or any relevant details handy to ensure a quicker resolution.

To access the live chat click the link below

Other Ways to Contact H&M

Phone: You can contact H&M’s customer service by calling 0344 736 9000. Their phone lines are open Monday to Friday from 8:00 AM to 9:00 PM and Saturday to Sunday from 9:00 AM to 6:00 PM.

Email: H&M offers an email support service through their online contact form. Select your query type, fill in the necessary details, and submit your request. They aim to respond within 48 hours.

Social Media: H&M is active on social media, where you can reach out for quick assistance or updates:

Post: If you prefer to write a letter, you can contact H&M at the following address:
H&M Customer Services
PO Box 24005
Edinburgh
EH1 9AG
United Kingdom

You can speak to H&M Live Chat between these times.

Monday to Friday: 8:00 AM – 9:00 PM
Saturday to Sunday: 9:00 AM – 6:00 PM

H&M, a leading global fashion retailer known for its affordable and trendy clothing, offers a live chat service to assist customers with their shopping needs. Whether you need help with an order, have questions about a product, or need information about store policies, H&M’s live chat is a convenient way to get in touch with a real customer service representative.

To initiate a live chat, visit the H&M UK website and navigate to the “Contact Us” section. From there, you can select the live chat option to connect with an agent who will assist you with your inquiries.

Topics you can discuss via live chat:

  • Product details and availability
  • Order tracking and delivery updates
  • Returns and refund processes
  • Payment and billing inquiries
  • Size and fit advice
  • Membership and loyalty programme details

Before starting a chat, it’s helpful to have your order number or any relevant details handy to ensure a quicker resolution.

To access the live chat click the link below

Other Ways to Contact H&M

Phone: You can contact H&M’s customer service by calling 0344 736 9000. Their phone lines are open Monday to Friday from 8:00 AM to 9:00 PM and Saturday to Sunday from 9:00 AM to 6:00 PM.

Email: H&M offers an email support service through their online contact form. Select your query type, fill in the necessary details, and submit your request. They aim to respond within 48 hours.

Social Media: H&M is active on social media, where you can reach out for quick assistance or updates:

Post: If you prefer to write a letter, you can contact H&M at the following address:
H&M Customer Services
PO Box 24005
Edinburgh
EH1 9AG
United Kingdom

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