DFS Live Chat
The DFS Live Chat team are available during these times
8am – 11pm, 7 days a week, every day of the year
DFS, a leading UK retailer specialising in sofas and furniture, offers a live chat service to assist customers with their inquiries. Whether you need help choosing the perfect sofa, have questions about your order, or need information about delivery and returns, DFS’s live chat provides a quick and efficient way to get support from a customer service representative.
To initiate a live chat, visit the DFS UK website and navigate to the “Help & FAQs” section. From there, you can find the live chat option to connect directly with a DFS agent who can assist you with your queries.
Topics you can discuss via live chat:
- Product details and availability
- Customization options and fabric choices
- Order tracking and delivery updates
- Returns and refund policies
- Care and maintenance tips for furniture
- Store locations and opening hours
Having your order number or relevant details ready before starting the chat will help expedite the assistance process.
To access the live chat click the link below
Other Ways to Contact DFS
Phone: You can contact DFS customer service by calling 0333 9999 777. Their phone lines are open Monday to Friday from 8:00 AM to 11:00 PM, and Saturday and Sunday from 8:00 AM to 8:00 PM.
Email: DFS provides an online contact form for email inquiries. Fill out your details and submit your question, and a customer service representative will respond as soon as possible.
Social Media: DFS is active on various social media platforms, where you can reach out for support or updates:
- Twitter: @DFS
- Facebook: DFS Facebook Page
- Instagram: DFS Instagram
Post: If you prefer to write a letter, you can contact DFS at the following address:
DFS Customer Services
Rockingham Way
Redhouse Interchange
Adwick-le-Street
Doncaster
South Yorkshire
DN6 7NA
United Kingdom
Additional Information
- Website: www.dfs.co.uk
- Services Offered: Sofas, armchairs, recliners, and home furniture.
- Note: DFS offers interest-free credit and customization options on many of its furniture items.